Faq of Web Hosting Bangkok

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Deciding on a web-hosting provider can be a rather daunting task when you first start out. There are many variables to understand and different packages that you can choose from. You should take the time to look at all of the following options when choosing a provider or a web hosting package.

::FAQ

How soon will my account be set up and ready to use?
Is my access 24 hours a day?
Can hosting Bangkok register domain name for me?
Which type of domain do hosting Bangkok support?
Can Hosting Bangkok help me transfer my domain name?
Does Hosting Bangkok allow Pornographic site?
What are your network connections?
What is your server environment?
Where are your servers located?
Does hosting Bangkok offer a money-back guarantee?
Is set up fee refundable?
Is Hosting Bangkok allowing other type of payment methods beside credit card?
What is your server uptime rate?
Do you have packages with unlimited bandwidth?
How much bandwidth do I need?
How much space do I need?
How soon you can issue SSL 128-bit Certificates?
Does my web site get a control panel?
How much assistant do you provide for my web site?
What if i want to upgrade my service?
Why should i choose Hosting bangkok as my service provider?
How do i get started?

1) How soon will my account be setup and ready to use ?
Answer Your account will be set up within 3 hours or even less in most cases. You will receive an E-mail account information, including, user name, password, and IP address then you will be able to start Uploading.

2) Is my access 24 hours a day ?
Answer Yes .you will be able access to your account 24 hours a day.

3) Can Hosting Bangkok register domain name for me ?
Answer Yes. Please click domain registration in our site then you will be redirected to link where we provide our clients with the unbeatable price and services in today�s market.

4) Which type of domain do hosting Bangkok support??
Answer Hosting Bangkok support all kind of domain like: .com, .net, .org, .info, .biz, .name, .cc, .tv, .co.th, almost all types of international domains.

5) Can hosting Bangkok help me to transfer my domain ?
Answer Please note that, it is the client responsibility to transfer their domain, however we may assist you, if you find difficulties with regard to transfer your domain.

6) Does hosting Bangkok allow Pornographic site?
Answer No. Please refer our terms and conditions page to obtain more information.

7) What are your network connections ?
Answer Our network consists of redundant OC-3, OC-12, OC-48 and OC-192 which are the most fastest network connections today in order to provide our clients with high speed and most reliable network connections available, please refer to our network page for more information.

8) What are your server environments ?
Answer Every server at hosting Bangkok has different specifications. Whenever the server reaches what we limit another server is built. Hosting Bangkok is constantly upgrading the server hardware on one more drive space, memory, or faster processors are needed, they are added in at that time are minimum Intel Pentium III 1.2 GHz with high-speed SCSI or IDE drives. The operation red hat Linux running Apache web server.

9) Where are your servers located ?
Answer Our network operation is located in Houston, Tex, U.S.A., with the high speed of connectivity Monitoring 24x7x365, in a data center environment which it provides high security, and backup power access to the Internet backbones. Please refer to our network page for more information.

10) Does Hosting Bangkok offer a money-back guarantee ?
Answer Yes. We offer 30 days money-back guarantee with our hosting packages.

11) Is setup fee refundable?
Answer No, setup fee is not refundable.

12) Is Hosting Bangkok allowed other types of payment methods besides credit card ?
Answer Yes, but for Thai customer only. You can pay by wire transfer, direct bank-in, or post. Please contact us For more information.

13) What is your server uptime rate ?
Answer We strive to maintain a 100% network and server uptime service level, this uptime percentage is a yearly figure and does not include any scheduled /hardware /software upgrades, nor act of God. Our definition of "act of God" includes; fire, flood, tornado, earth quake, Telco fiber issues or Backbone peering point issues, as well as network floods, hacks, and attacks, if Hosting Bangkok fails to meets its, 99.9% uptime guarantee, and it is not due to one of the above reasons, partial down time credit will be made available to each clients, upon request, on a case by cases.

14) Do you have packages with unlimited bandwidth and what is your policy with this regard ?
Answer There are currently six hosting plans (B200,B400,B800,B1000,B2000,B4000) which have been provided for the clients who needs to have a large number of bandwidth, however , we do not charge clients for additional bandwidth with these plans, but it is not recommended to use more than 50 GB bandwidth which have been allocated for these plan (B4000) . And 35 GB which have been allocated for plans (B1000,B2000). And 25 GB which have been allocated for plans (B200,B400,B800), so it is important for clients to know that using more than these amounts of traffic may cause slowing down the server and as a result it will use more than 20% of the network resources which is effect the reliability of our server that is what if it appears that client is using more than these amount of bandwidth, which is mentioned above, He/She will be asking to resolve the matter immediately.

15) How much bandwidth do I need ?
Answer Bandwidth is depends on how much traffic of your site will generate. For example if you have 100 visitors per day, each visitor view 10 pages of your web site and each page is 100K, then it is approximately 3 GB per month.

16) How much space do I need ?
Answer It is depends on what is the main purpose of your web site. For normal static html site, then enough ,usually one normal static page only takes 60-85KB with images. That means hold more than 200 pages including images. If you are running database or CGI program than you might need more space.

17) How soon you can issue SSL 128-bit Certificates ?
Answer We will issue the certificates within 24 hours after we receive the payment and the company registration documents.

18) Does my web site get a control panel ?
Answer Yes, every hosting plan has it's own control panel, which it comes with a web browser based control panel.

19) How much assistant do you provide for my web site ?
Answer We assist the clients with all support for services provided thru Hosting Bangkok, we will help you with basic setting for your email software and ftp clients, as well as assist you to use the web browser control panel, but we can not teach each client, how to use the another companies product, for example, we may assist you with the setting for using MS FrontPage, but we can not teach the client, how to use the product itself, you need to contact the software maker with this regard, who provide technical support for how to use their product on the market. We cannot even attempt to support All the thousands software product in the market.

20) What if i want to upgrade my service?
Answer you may upgrade or downgrade you plan at any time. You will be required to pay the difference in the setup fee for your current plan. you will then pay the new monthly fee for the new service plan that you select.

21) Why should i choose Hosting Bangkok as my service provider ?
Answer Simple, Hosting Bangkok is where you can find the reliability with the unbeatable prices, our priority is you, we provide the latest available technology in order to serve you better, our goal is to buildup a long term relationship with our clients.

22) How do i get started ?
Answer it is easy ! just fill out the secure online form for the service you wish to order. You will receive details shortly afterwards about how to proceed with your new Hosting Bangkok service plan.