Faq of Reseller by Web Hosting Bangkok

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Have you ever wondered how you can start your own web hosting company? Are you a web designer that needs more features or more control in the web hosting you resell to your clients? Don't yet need a dedicated server? Then a private label virtual server is your solution. Each reseller web site hosting plan is completely private label, and has plenty of disk space and bandwidth for a successful web site hosting company.

::FAQ

What is a web hosting reseller ?
What are the benefits of reseller hosting ?
What is the Web Host Manager ( WHM ) ?
How can i create a new website ?
Can i upgrade my reseller plan ?
How many accounts can i create if i purchase your reseller plan ?
Do you offer support to my clients ?
Will my clients find out about HostingBangkok.com ?
Where are your server located ?
Does HostingBangkok.com offer a money back guarantee ?
Is setup fee refundable?
Is Hosting Bangkok allows other type of payment method besides credit card ?
What is your server uptime rate ?
How much control will i have over my clients account ?
How much can i charge my clients ?
How can i create a package ?
Where can i view your terms of services ?
Does my clients will get their own control panel ?
Can i purchase more IP for my clients ?
Is Hosting What type of support do you offer ?
Why should i choose Hosting Bangkok as my Hosting Provider ?
How do i get started?

1) What is a web hosting reseller ?
Answer Reseller plans have been setup for those web designers or web developer who would like to arrange hosting, or individuals that simply operate a lot of sites.

2) what are the benefits of reseller hosting ?
Answer Resellers will have an option to use special control panel called Web Host Manager (WHM). using WHM, reseller have the ability to create numbers of new hosting accounts, each new account comes with t own control panels as well as the ability to manage all accounts feature including Mysql , e-mails, disk spaces, bandwidth and much more.

3) What is the Web Host Manager (WHM) ?
Answer Web Host Manager (WHM) is a web base administration management for Hosting companies or resellers. WHM allows resellers to create their own client hosting accounts with an opportunity to mange all aspects of their clients account. these advantages provide reseller to have full control over each clients account.The below are some of those advantages control features for reseller .
Setup the amount of emails, MySQL databases, auto responders, FTP accounts, and create mailing for each package The ability to setup passwords for clients who have lost them.
Instant setup of new accounts. it is designed to allocate disk spaces or transfer each clients, while not resetting their entire web space. Displays to show of how much disk space and transfer is currently being used by each account.

4) How do I create a new site ?
Answer please Note: in order to create a new site, first ! you must have created a package . Please refer to the WHM section for instructions on how to create a package)create package is located at menu bar ( WHM ), click on Create a New Account in the left column. then enter the domain name in the text box (ex: hostingbangkok.com).next you have to heat the tab and WHM will automatically create the username or you may enter your own username.Enter a desired password.
Choose the package you want assigned from the drop down box.

5) Can i upgrade my reseller plan ?
Answer Yes, reseller may upgrade your reseller plan at any time ! all you have to pay for the differences of each reseller package.

6) How many accounts can i create if i purchase your reseller plan ?
Answer You will be able to create unlimited account as much as you wish !

7) Do you offer support to my clients?
Answer The reseller is required to provide technical support directly to their clients. If a reseller does not know the answer to a question, they may ask HostingBangkok.com,and in turn relay the answer to their client.

8) Will my Clients find out about HostingBangkok.Com ?
Answer HostingBangkok.COM attempts to hide all mention and tracing of HostingBangkok.COM for its resellers. we offers private name servers, anonymous web browser control panels, manuals, server names, at no additional charge.

9) Where are your servers located ?
Answer Our network operation is located in Houston, Tex, U.S.A., with the high speed of connectivity Monitoring 24x7x365, in a data center environment which it provides high security, and backup power access to the Internet backbones. Please refer to our network page for more information.

10) Does Hosting Bangkok offer a money-back guarantee ?
Answer Yes. We offer 30 days money-back guarantee with our hosting packages.

11) Is setup fee refundable?
Answer No, setup fee is not refundable.

12) Is Hosting Bangkok allowed other types of payment methods besides credit card ?
Answer Yes, but for Thai customer only. You can pay by wire transfer, direct bank-in, or post. Please contact us For more information.

13) What is your server uptime rate ?
Answer We strive to maintain a 100% network and server uptime service level, this uptime percentage is a yearly figure and does not include any /hardware /software upgrades, nor act of God. Our definition of "act of God" includes; fire, flood, tornado, earth quake, Telco fiber issues or Backbone peering point issues, as well as network floods, hacks, and attacks, if Hosting Bangkok fails to meets its, 99.9% uptime guarantee, and it is not due to one of the above reasons, partial down time credit will be made available to each clients, upon request, on a case by cases.

14) How much control do I have over my clients' account ?
Answer You have complete control over your clients' accounts !

15) How much can I charge my clients?
Answer Reseller may setup their own plans a pricing structure .however ! we offer reseller to do a little bit research before attempt to setup their hosting plans or pricing structure.

16) How do I create a package ?
Answer Creating a package of features is directly up to your plans and pricing structure, by allocating the features for each of reseller plans, every account can then be setup just by choosing a package. and the specific features do not need to be re-designed any more. it is very easy to create a package at Web Host Manager.

17) Where can i view your terms of service? ;
Answer Hosting Bangkok terms & condition can be view on the below url:
http://www.hostingbangkok.com/html/agreement.php

18) Does my Clients gets their own Control Panels?
Answer Every account has it's own cPanel Control Panel for your convenience. Users are free to use features in cPanel such as creating email addresses and seeing their statistics, without having to contact you.

19) Can i purchase more IP for my clients ?
Answer Yes. you may place an order for value added features including additional IP.

20) What type of support do you offer ?
Answer We strive for response times of no more than a few hours. Response times of just a few minutes are quite common during normal business hours.

21) Why should i choose Hosting Bangkok as my service provider ?
Answer Simple, Hosting Bangkok is where you can find the reliability with the unbeatable prices, our priority is you, we provide the latest available technology in order to serve you better, our goal is to buildup a long term relationship with our clients.

22) How do i get started ?
Answer it is easy ! just fill out the secure online form for the service you wish to order. You will receive details shortly afterwards about how to proceed with your new Hosting Bangkok service plan.